Privacy Policy

Last Updated: Nov 15, 2022

This Privacy Policy describes the information collected through this website (“Site”) and how that information is used and shared. Give Garden LLC (“Company,” “we,” “us,” or “our”) and its suppliers may collect or receive the types of information described below in connection with your access to and use of the Site (together, “Collected Information”).

By accessing or using the Site or by accepting our Terms of Use, you agree on behalf of yourself and any organization that you represent (together, “you”) that you have read and understand this Privacy Policy. If you do not agree with this Privacy Policy, do not access or use the Site.

This Privacy Policy is incorporated into and made a part of our Terms of Use. We reserve the right to modify this Privacy Policy at any time. All changes will be effective immediately upon posting to the Site and, by accessing or using the Site after changes are posted, you agree to those changes. Material changes will be conspicuously posted on the Site or otherwise communicated to you.

Information We Collect and How We Collect It

The information that we may collect from or about you broadly falls into the following categories:

·  Information that you voluntarily provide to us, for example, your contact information and payment information.

·  Information that we collect through your use of the Site, for example, data collected by the servers used to operate the Site (e.g., IP addresses), data collected by cookies, and data collected by analytics and advertising services.

Personal Information. You can visit and use the Site without providing us with personal information, but you will be required to provide personal information to use certain features of the Site. We will collect any personal information from or about you that you choose to provide to us, which may include your name, email address, physical address, telephone number, and payment information.

For example, you must provide personal information to Company: when creating an online account; to purchase products or services; when you provide User-Generated Content (as discussed below); when you send Company email messages or call Company by telephone (in which event Company may retain the content of your email or telephone messages, together with your email address and Company’s response to you); and when responding to communications from us.

We will use personal information as described below, including to set up and administer your online account, to process your orders for products and services, to communicate with you in connection with your orders, and to provide you with information and communications that you request or that we believe are relevant or may be of interest to you, subject in each case to applicable laws and the terms of this Privacy Policy. If you provide your mobile or other telephone number to us, you consent to receiving text (SMS and MMS) messages and telephone calls (both in-person and from automated dialing systems) from us at that telephone number as described below.

Account and Profile Information. To create an online account you will need to submit your name, telephone number, mailing address, email address, and payment information.

Payment Information. Purchases of products or services must be made by credit or debit card. All credit and debit card information is provided directly to our PCI-compliant third-party payment processor. Company does not directly access, handle, or store your credit or debit card information, except that Company may store the last four digits of your credit or debit card number to assist our payment processor with recurring payments. To make a purchase through the Site, you will need to submit your name and your credit or debit card type, number, expiration date, security code, and billing address. Payment by credit or debit card is subject to the approval of the card issuer. We will not be liable in any way if a card issuer refuses to accept a credit or debit card for any reason. We will maintain a record of the purchases that you make using the Site.

Newsletters; Mailing List Information. If you sign up or otherwise opt in to receive newsletters or promotions from us, you will need to submit your name and email address. You may also provide your physical address and telephone number. We will use this information to provide you with promotional and other electronic communications. You may opt out of receiving promotional emails from us at any time by following the unsubscribe instructions contained in the applicable email. We may use third-party providers to deliver these communications to you.

User-Generated Content. You are responsible for any comments, data, text, images, video, audio, and other content and material that you create, post, transmit, upload, publish, distribute, broadcast, submit, or otherwise provide via the Site (together, “User-Generated Content”). User-Generated Content that you provide is posted on the Site at your own risk. We cannot guarantee that User-Generated Content you provide will not be viewed by unauthorized persons. You understand that, even after removal, copies of User-Generated Content you have provided may remain viewable in cached and archived pages and may have been copied or stored by internet archives and other Site users. Company may make User-Generated Content available to other users of the Site (as applicable and at our sole discretion) and will use and disclose User-Generated Content for the purpose for which it was provided. For more information on User-Generated Content, please review our Terms of Use. Company may use and disclose User-Generated Content, excluding components that consist of personal information, in any manner and with any person or entity. 

IP Addresses and Related Data. The servers used to operate and provide the Site may collect data pertaining to you and the equipment, software, and communication methods you use to access the internet and the Site, including internet protocol (“IP”) addresses assigned to the computers and other devices from where you access the internet, your internet service provider, your device ID number, your approximate geographic location, your browser type, the pages you access on the Site, the websites you access before and after visiting the Site, the length of time you spend on the Site, date and time stamps, and clickstream data. Company may use this information to administer the Site and its servers, to generate statistical information, to monitor and analyze Site traffic and usage patterns, to monitor and prevent fraud, to investigate complaints and violations of our policies, and to improve the Site’s content and the products, services, materials, and other content that we describe or make available through the Site (see also how we use Google Analytics as described below). We may combine this information with other Collected Information (including personal information) and information obtained from third parties for the purposes discussed herein. The suppliers that we use to provide the Site may collect information about your visits to the Site and other websites. Some of this information may be collected using cookies and similar tracking technologies as explained further below under “Cookies.”

Cookies. The Site automatically uses cookies to track your use of the Site to facilitate and enhance the user experience on the Site and for other purposes as described below. “Cookies” are small pieces of information that are stored on your device’s hard drive by your browser. The Site may use both cookies that we implement and cookies implemented by our suppliers and other third parties. We use cookies to track how you access and use the Site, to learn when and how users visit the Site, to learn how popular Site pages are and aren’t, to learn which search terms are used to find the Site, and to learn which websites direct you to the Site. We also use cookies to help display certain information on the Site and to improve your enjoyment of the Site, for example, by remembering your contact and other information when you access or use the Site. Most browsers automatically accept cookies. You can disable this function, but disabling cookies may impact your use and enjoyment of the Site. Our Site suppliers may use cookies and other tracking technologies, such as pixel tags, to track Site visitors across the internet to understand how you get to the Site. We do not have access or control over these cookies and this Privacy Policy does not cover the use of third-party cookies.

Due to this automatic collection of data using cookies, we do not honor “do not track” requests.

Google Analytics. The Site uses Google Analytics, an analytics tool provided by Google Inc., to collect and process data about your use of the Site, including when you visit the Site, URLs of the websites that you visit prior to visiting the Site and when you visit those websites, and IP addresses assigned to the devices from where you access the internet. Google sets and reads cookies to collect this data and your web browser will automatically send data collected by those cookies to Google. Google uses this data to provide us with reports that we will use to improve the Site’s structure and content. For more information on how Google uses this data, visit Google’s Privacy Policy and Google’s page on How Google uses data when you use our partners’ sites or apps. To prevent this data from being used by Google Analytics, follow the instructions to download and install the Google Analytics Opt-out Browser Add-on for each web browser you use. Using the Google Analytics Opt-out Browser Add-on will not prevent Company from using other analytics tools and will not prevent data from being sent to the Site itself or to Google. For more information about how Google Analytics uses cookies to measure user interactions on websites, visit Google Analytics Cookie Usage on Websites. You may disable cookies as discussed above, but that may impact your use and enjoyment of the Site.

Google Analytics’ Advertising Features. We have enabled and implemented the following Google Analytics Advertising Features: Remarketing with Google Analytics, Demographics and Interest Reporting, Segments, DoubleClick Campaign Manager Integration, and DoubleClick Bid Manager Integration. Remarketing with Analytics uses Google Analytics cookies to serve advertisements to you across the internet based on your visits to the Site. Demographics and Interest Reporting uses a third-party cookie to collect information about our Site traffic by tracking users across websites and across time, which generates a report for us to better understand our Site users. Segments allows us to isolate and analyze subsets of Site users by sorting our Google Analytics data. DoubleClick Campaign Manager Integration and DoubleClick Bid Manager Integration allow us to view, analyze, and create remarketing lists using our DoubleClick Campaign data. To opt out of remarketing advertising provided through Google, to customize your ad preferences, or to limit Google’s collection or use this information, visit Google’s Safety Center and Google’s Ad Settings and follow Google’s personalized ad opt-out instructions. Opting out will not affect your use of the Site.

Advertising Networks, Personalized Advertising, Remarketing, and Retargeting. From time to time the Site may use or participate in advertising networks and related advertising services that are managed and provided by third-party advertising servers, advertising agencies, technology vendors, and research firms. These services collect anonymous information about your visits to and interactions with the Site and other websites and will use that information to target advertisements for goods and services. The information collected may be associated with your personal information. These targeted advertisements may appear on the Site or on other websites. Advertising networks often gather data about consumers who view advertisements to make inferences about a consumer’s interests and preferences, which enables their computers to deliver advertisements directly targeted to the consumer’s specific interests. This practice is often referred to as “online behavioral advertising.” For example, a third-party advertising network might collect the type of internet browser you use, the type of computer operating system you use, the domain name of a website you visit, whether or not you visit specific pages of the Site and other websites, the location of your internet service provider, the date and time of a visit to a website, and other interactions between you and a website.

Google AdWords. We also use Google AdWords, an online advertising service provided by Google, to serve ads on our behalf across the internet and sometimes on the Site. Google uses your internet searches, cookies, and similar identifiers (e.g., pixel tags) to collect anonymous information about your visits to the Site and your interaction with our products and services to generate targeted advertisements to you on other websites that you visit across the internet. To opt out of remarketing advertising provided through Google, to customize your ad preferences, or to limit Google’s collection or use this information, visit Google’s Safety Center and Google’s Ad Settings and follow Google’s personalized ad opt-out instructions. Opting out will not affect your use of the Site.

To change your preferences with respect to certain online ads and to obtain more information about third-party ad networks and online behavioral advertising, please visit the National Advertising Initiative Consumer opt-out page or the Digital Advertising Alliance Self-Regulatory Program. Please remember that changing your settings with individual browsers or ad networks will not necessarily carry over to other browsers or ad networks. As a result, depending on the opt-outs you request, you may still see our ads from time to time.

Social Media. The Site may allow you to connect to and share information with various social media platforms, for example, Facebook, Instagram, Twitter, LinkedIn, Pinterest, and Google+. These features may require us to implement cookies, plug-ins, and application protocol interfaces (APIs) provided by those social media platforms to facilitate those communications and features. We may share information that you provide us or that we may collect about your use of the Site with those platforms and that information will be subject to their privacy policies. We encourage you to review those platforms’ privacy policies: Facebook’s Data Policy; Instagram’s Privacy Policy; Twitter’s Privacy Policy; LinkedIn’s Privacy Policy; Pinterest’s Privacy Policy; and Google’s Privacy Policy. In addition, by choosing to use any third-party social media platform or choosing to share content or communications with any social media platform, you allow us to share information with the designated social media platform. We cannot control any policies or terms of such third party platform. As a result, we cannot be responsible for any use of your information or content by a third party platform, which you use at your own risk.

The Site may also use the advertising services and networks offered by those social media platforms to deliver advertising content. Use of these services requires social media platforms to implement cookies or pixel tags to deliver ads to you while you are logged into the platform.

If you do not wish a social media platform to collect information relating to you via the Site, we suggest that you: (a) do not connect to or share information with that social media platform using the Site; (b) hide social media platform plug-ins using an ad blocker; (c) always log off completely from the social media platform before visiting other websites and delete all related cookies; and, (d) where the option made available by the social media platform, disable the advertising services and networks operated by that platform. For example, you may opt out of Twitter’s interest-based advertising by notifying Twitter through one of the methods it describes here.

Company is active on social media, including Facebook, YouTube, Pinterest, Instagram, Google+, and LinkedIn. You have the opportunity to comment on those social media platforms regarding Company and the products and services we offer. Company reserves the rights to post on its websites and social media pages any comments or content that you post on our social media pages. Company will be held harmless and without liability for the results of any and all third-party reposts to any and all other locations, including the direct or assumed meaning regarding content from all company social media websites.

Embedded Content. The Site may incorporate content, including feeds scripts embedded in the Site’s code and visible content (for example, videos), provided by third parties. In some cases, those third parties collect data about how you interact with their content. For example, YouTube may collect or otherwise have access to usage data on videos embedded on the Site as described in YouTube’s Privacy Policy.

Purpose Collected & Communication With You. We will use and share your personal information and other Collected Information for the purpose for which it was collected. For example, we may use Collected Information to process your purchases, to communicate with you in connection with your purchases, and to provide you with information and communications that you request. We may use Collected Information to notify you of changes made to the Site (e.g., changes to our Terms of Use or this Privacy Policy). If you provide us with your telephone number, we may call you at that telephone number in response to your questions or comments.

Sharing Collected Information with Our Suppliers. We may share Collected Information with our Site management and hosting suppliers, payment processors, online storefront providers, marketing and public relations service providers, email service suppliers, and other suppliers as necessary for us to provide the Site and our products and services to you, to engage in the use and sharing of Collected Information as permitted by this Privacy Policy, and as otherwise permitted by applicable law.

Sharing Collected Information with Other Third Parties. We may share Collected Information with third parties that have products or services that we think may be of interest to you. You may opt out of receiving communications from any such third party pursuant to such third party’s policies. We do not control any third party or their policies.

Evaluation and Improvement of the Site, User Demographics, and Aggregation. We may use and disclose Collected Information to: analyze, develop, and improve the content, materials, products, and services that we make available; inform fundraising, marketing, and communication plans and strategies; understand the Site’s demographics and user preferences; evaluate Site user needs and customize Site content, promotional emails, and users’ browsing experience; and for other legitimate and lawful business purposes. We may also aggregate personal information and other Collected Information to create aggregate data on Site users that describes users as a group but does not reveal the identity of individual users or municipalities. We may use aggregate data to understand Site users’ needs, to determine Site user demographics and usage patterns, to determine what kinds of products and services we can provide, and to improve and enrich our products, our services, and the Site.

Relatedly, we may provide aggregate information about our customers, Site users, Site traffic patterns, and related information to our affiliates and other third parties. We may also combine Collected Information with other information in our possession for purposes of using information as described in this Privacy Policy.

Security and Protection of Rights. We may use Collected Information and share it with third parties to the extent permitted by applicable law, including in the event of a subpoena, court order, or law enforcement request. Company will use Collected Information and share it with third parties if we believe doing so is necessary to operate the Site or to protect our rights or the rights of others, including disclosing information necessary to identify, contact, or bring legal action in the event of a violation of our contracts, terms, or policies.

Business Transactions. All Collected Information is exclusively the property of Company but, if Company undergoes a change in control, acquisition, merger, reorganization, or asset sale, all information owned by or in the possession, custody, or control of Company may be transferred, sold, shared, or otherwise disclosed to the successor of the transaction. That successor will be bound by this Privacy Policy as it applies to that information.

With Your Consent. With your consent, we may share your personal information in ways not specifically described in this Privacy Policy.

Third-Party Websites

The Site may link to, or be linked to, websites not maintained or controlled by Company. Company is not responsible for the privacy policies or practices of any third parties or any third-party websites. This Privacy Policy does not apply to any third-party websites or to any personal or other information that you may provide to third parties. You should read the privacy policy for each website that you visit.

Company does not guarantee that loss, misuse, or alteration of Collected Information will not occur, but we have security measures in place to help protect against the loss, misuse, and alteration of information under our control, including Secure Sockets Layer (SSL) technology, which is used to encrypt information passed between your browser and our systems. The storage and communication of information can never be completely secure, so we do not guarantee that communications or other information that you submit or that are otherwise provided to us will be completely secure. If you become aware of any breach of Site security or this Privacy Policy, please notify us immediately. If our security system is breached, we will notify you of the breach only if and to the extent required under applicable law.

Access by Children

The Site is not directed at children under 13 years of age. Company does not knowingly collect or use information from children under 13 through the Site.

Access from Outside the United States

If you are using the Site from outside the United States, please be aware that Collected Information may be transferred to, stored in, and processed in the United States (where our and our suppliers’ servers and databases are located and operated). The data protection and related laws and regulations of the United States might not be as comprehensive as those in the country from which you access the Site.

To access or update your personal information as it exists in our records, please visit the online account you have created for yourself, if applicable, or contact us using the information below.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, contact us by email at support@give.garden, by telephone at (602) 448-2371.